Answers to all your questions about fi99

The minimum deposit amount across all payment methods at fi99 is ৳300. This applies to bKash, Nagad, Rocket, Upay, and bank transfer. The maximum deposit limit depends on the selected payment method and your account tier.

Deposits from bKash to fi99 are generally processed instantly. You should see the balance in your fi99 wallet within a few minutes of completing the transaction. There may be a slight delay during peak hours, but it typically takes no more than 5 minutes. If you experience an issue, please contact support.

Yes, withdrawals from fi99 can be made through both Nagad and Rocket. The minimum withdrawal amount is ৳1,000. Withdrawal requests are usually processed within 5 to 30 minutes. Use the same number registered to your account when making a withdrawal.

fi99 does not deduct any transaction fees on its end. However, your bank or mobile banking service provider (such as bKash or Nagad) may apply their own service charges. For bank transfers, check your bank's fee policy.

To deposit via Upay, log in to fi99, go to the cashier or deposit section, and select Upay. Follow the on-screen instructions and send money to the designated number. The minimum deposit amount is ৳300. Your balance will be updated shortly after the transaction is completed.

Withdrawal requests at fi99 are usually processed within 5 to 30 minutes. This is one of the fastest withdrawal services in Bangladesh. However, withdrawals may be delayed if account verification is incomplete or if bonus wagering requirements have not been met.

To bet on BPL (Bangladesh Premier League) matches at fi99, log in to your account and go to the cricket section. Find the active match or event you want. You can place bets on various markets including match winner, total runs, and wickets. With live betting, you can also place bets while the match is in progress.

fi99 offers slot games from top providers including PG Soft, Pragmatic Play, and JILI. Popular slots include Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems, Lucky Neko, Wild Bandito, and more. Fishing games (Mega Fishing, Jackpot Fishing) and the crash game Aviator are also available.

fi99's live casino features live dealer games from Evolution Gaming and Ezugi. You can play popular games such as Baccarat, Roulette, Blackjack, Dragon Tiger, Teen Patti, and many more with a live dealer. Each game has table limits suited to Bangladeshi players.

RTP (Return to Player) is the theoretical long-term return rate of a game. For example, a game with a higher RTP means players can expect a higher average return over time. However, RTP is a mathematical average — the outcome of each spin is random. All games at fi99 are operated under a fair play policy.

Yes, fi99 is fully mobile-optimized. Open fi99.cam in the browser of any Android or iOS smartphone and enjoy slots, live casino, or cricket betting smoothly. There is no need to install a separate app — all features are available right in the mobile browser.

Yes, fi99 offers betting on major international cricket tournaments including the T20 World Cup, IPL, and ICC events. Special odds and promotions are also offered during tournament periods. Go to the cricket section to find active matches and tournaments.

The fi99 welcome bonus gives you up to 120% of your first deposit, up to ৳15,000 in bonus funds. You will receive this bonus automatically when you open a new account and make your first deposit. A 20x wagering requirement must be met to use the bonus. See the terms and conditions page for full details.

A wagering requirement is the condition that specifies how many times you must wager the bonus amount before you can withdraw it. The wagering requirement for fi99's welcome bonus is 20x. This means if you receive a ৳1,000 bonus, you need to place ৳20,000 in bets to meet the requirement. Once the requirement is met, you can withdraw from the bonus.

The fi99 VIP program has 4 tiers. Bronze offers up to 0.2% weekly cashback, Silver up to 0.4%, Gold up to 0.6%, and Platinum up to 0.8% weekly cashback. You can move up to higher tiers by playing regularly.

Yes, fi99 regularly offers various promotions — deposit bonuses, reload offers, cashback deals, and special tournament-based offers. Special promotions are available for occasions like Pohela Boishakh, Eid, or the BPL season. Visit the offers/promotions page to see all available deals.

Yes, if you do not want to take a bonus or do not wish to meet the wagering requirements, you can contact the support team to request a bonus cancellation. Keep in mind that if a bonus is cancelled, any winnings earned from that bonus will also be cancelled.

fi99 keeps all your personal information and financial transactions secured through SSL encryption. Our platform operates under a fair play policy. Your account information is never shared with third parties. Providing a safe and reliable gaming experience is our top priority.

The minimum age to participate at fi99 is 21 years. We are committed to preventing underage gaming. Age must be confirmed at the time of registration, and proof of age may be requested in cases of doubt. Responsible gaming is a core part of our policy.

Yes, fi99 offers a self-exclusion feature. If you feel that gaming is having a negative impact on your life, you can contact our support team to request that your account be restricted or closed for a set period of time. To learn more about responsible gaming, visit our responsible gaming page.

fi99's support team provides assistance in Bengali via 24/7 live chat. Log in to the platform, open the chat window, and speak directly — this is the fastest way to get help. You can also reach us by email: [email protected].

If you suspect your account security has been compromised, immediately notify fi99's live chat support or send an email to [email protected]. Change your password as quickly as possible. Our team will temporarily lock the account and investigate. Never share your password with anyone to keep your account secure.